Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Xholic websites, web applications, browser extensions (including the Xholic Chrome extension), and related products and services (collectively, the "Services"). By using any of the Services, you agree to these Terms.

If you use Xholic on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms, and "you" includes that entity.

2. Eligibility and Accounts

You must be at least the age of majority in your jurisdiction (or have required legal consent) to use Xholic. You are responsible for safeguarding your account credentials and for activity under your account.

You must provide accurate account information and promptly update it if it changes. You may not share credentials, share accounts in a way that exceeds your purchased plan, bypass access controls, or impersonate another person or entity. Authorized access granted through Xholic's connected-account feature is permitted only as described in these Terms and does not permit credential sharing.

3. Added Accounts and Shared Access

Your Main Account holds your Xholic subscription. You may add X profiles that you are authorized to manage by completing X OAuth. Each added profile has its own content and onboarding, while using the Main Account’s subscription and shared allowances without a separate checkout.

Pro, Max, and Ultra support up to 5, 5, and 10 X accounts respectively, including the Main Account. The trial supports up to 5. Adding an account does not start another trial or multiply the shared allowances.

Only a Main Account can be shared with another existing Xholic user. The owner sends an invitation and access begins when the recipient accepts. Both people must maintain their own active subscription or trial. Sharing does not include the owner’s added accounts and does not combine subscriptions. All work uses the account being managed’s credits and quotas, without falling back to the recipient’s allowance.

Editors can create, edit, schedule, and publish content but cannot change AI context or manage bulk DMs. Full access allows management of the account’s working content and settings, including context and bulk DMs. Billing, security, account connections, and sharing controls remain with the owner. Neither permission discloses passwords or raw OAuth tokens.

The owner retains ownership of the account and its Customer Content and is responsible for choosing whom to authorize. Recipients remain responsible for their actions. The owner can revoke access and a recipient can leave. Removal ends future authorized access without deleting account content. Scheduled content belongs to the account and may remain scheduled after a collaborator leaves.

Subscription or trial expiration, payment failure, removal of an added account, or exhausted allowances may suspend access or activity. Xholic may enforce eligibility, capacity, and security limits to prevent unauthorized access or abuse.

4. Service Scope

Xholic is an AI-powered growth toolkit for 𝕏. It provides tools for tweet discovery, reply composition, content remixing, idea search, and engagement workflows through the Xholic web application and the Xholic browser extension for Google Chrome. It also includes Smart Scheduler for drafts, immediate or scheduled publishing of approved text, image, and video posts, and configured automation rules.

The browser extension operates on x.com to provide in-page features such as AI-powered reply suggestions, one-time instructions for refining a current suggestion set, tweet saving, and collection management. When multiple accounts or connected workspaces are authorized, the extension may use the active 𝕏 account to select the corresponding authorized Xholic account or workspace. The extension requires an active Xholic session, and every selected workspace remains subject to the connected-account authorization described in Section 3. Extension use is subject to these Terms in addition to applicable Chrome Web Store policies.

When you select a generated suggestion and submit a reply, Xholic may use the selected suggestion, your edits and final reply, and the reply's public engagement performance to personalize future suggestions and support engagement insights.

We may add, modify, or remove features from time to time. Some features may be labeled beta, preview, or similar, and may be changed or discontinued at any time.

Certain plans may include priority support or human-assisted writing services. These services are part of Xholic and remain subject to the same account, content, billing, and acceptable-use terms described here.

5. Scheduled Publishing and Automation

Smart Scheduler can publish approved text, image, and video posts immediately or at scheduled times and can run automation rules you configure, such as auto-retweet or auto-delete rules based on selected metric conditions. You are responsible for the content and media you submit, the timing you choose, and any automation rules you enable.

Scheduled publishing and automation depend on third-party platform availability, API permissions, account status, quotas, rate limits, and accurate metric availability. We do not guarantee that a scheduled action will run at the exact time requested or that every configured automation will complete successfully. Xholic may skip, delay, suspend, or fail an action when required by platform limits, missing permissions, quota restrictions, safety checks, service errors, or legal compliance.

AI-generated drafts, replies, remixes, or suggestions are not published unless you review and approve them or place them into a scheduler workflow yourself. You must ensure scheduled posts and automation settings comply with applicable law and third-party platform rules.

Direct Message features may include bulk campaigns you create and post-triggered Auto DMs you configure. Both use the same monthly DM allowance for your plan. Pro and Max currently permit up to five bulk campaign launches per day, and Ultra up to one hundred. A campaign may contain multiple recipients, but each delivered message counts toward the monthly allowance. Messages are sent gradually through a paced queue and may be delayed or stopped to respect platform limits, recipient consent, safety controls, or applicable law. You are responsible for selecting appropriate recipients and ensuring they reasonably expect the messages you send.

6. Acceptable Use

You agree not to:

• Use the service for unlawful, abusive, or deceptive activities.
• Reverse engineer, disrupt, or interfere with system integrity.
• Attempt unauthorized access to accounts, data, or infrastructure.
• Use automated means to scrape or overload the service beyond permitted usage.
• Use Xholic to violate third-party platform rules, including spam, manipulation, or inauthentic engagement policies.
• Resell, sublicense, rent, mirror, or exploit the service except as expressly authorized by us in writing.

7. Third-Party Platforms

Your use of Xholic may involve third-party platforms (including 𝕏 and the Google Chrome Web Store). Your interactions with those services remain subject to their own terms and policies.

The Xholic browser extension is distributed through the Chrome Web Store and is additionally subject to theChrome Web Store Developer Program Policies andGoogle Chrome Terms of Service.

We are not responsible for third-party services, content, policies, API changes, outages, suspensions, or decisions that affect your use of Xholic.

8. Intellectual Property

Xholic and its content, branding, and software are protected by applicable intellectual property laws. Except as permitted by law, you may not copy, modify, distribute, or create derivative works without written permission.

𝕏, the 𝕏 logo, and all other third-party trademarks, logos, and brand names referenced in Xholic are the property of their respective owners. Xholic is not affiliated with, endorsed by, or sponsored by X Corp. or any other third-party platform.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service for your internal business or personal use during your valid subscription term.

9. Fees, Billing, and Renewals

Some parts of Xholic may require a paid subscription. By purchasing a paid plan, you authorize us and our third-party payment processors to charge the applicable subscription fees, taxes, and other disclosed charges using your selected payment method.

AI actions, including generating and refining reply suggestions, may consume credits and count toward the usage limits associated with your plan. Each refinement request is a separate AI action. Applicable limits and allowances are displayed in the Services or on the pricing page and may vary by plan. The current rates for metered actions are listed below.

Usage performed in an eligible sponsored Connected Account may be deducted from the Sponsoring Account's shared allowance. Usage performed under an independently paid Connected Account is governed by that account's own subscription where the Services indicate that its plan applies. The Main Account owner is responsible for monitoring shared usage by the users they authorize.

Unless otherwise stated at the time of purchase, paid subscriptions renew automatically for successive billing periods equal to the initial term until cancelled. You are responsible for keeping your billing information accurate and current.

Current Xholic paid plans may be billed monthly, every three months, or annually as shown at checkout. Pro, Max, and Ultra may include a 3-day trial only when you provide a valid payment method at checkout.

When a trial ends, your selected plan converts to the paid billing term chosen at checkout and your payment method will be charged unless you cancel before the trial ends. Trial, renewal, and cancellation details shown at checkout are part of these Terms.

If you change the selected plan or billing frequency during a trial, the change is scheduled for the original trial end date and does not restart or extend the trial. You may choose to end the trial early and start paid billing immediately. Xholic shows the provider-calculated charge before you confirm, and paid limits begin only after payment succeeds.

10. Refunds and Cancellation Policy

Except as required by law, all payments are final and non-refundable to the fullest extent permitted by law. We do not provide refunds, credits, or prorated reimbursements for partially used billing periods, unused features, downgrades, suspension, or termination for cause.

Eligible paid plan upgrades and billing-frequency changes use the payment provider's proration calculation. The confirmation screen shows the immediate charge, applicable account credit, and tax reported by the provider. A change is not activated when its required payment fails, and the existing paid subscription remains in place.

If you cancel your subscription, the cancellation takes effect at the end of your current paid billing period. You will retain access to the paid features through the end of that billing period, and your subscription will not renew after that date.

Cancelling a subscription stops future renewal charges only. It does not reverse or refund any payment already processed, including the current billing period.

If you cancel during a trial, the first paid subscription charge is stopped. Trial access and unused included trial credits remain available until the original trial end date. You can resume renewal before the trial ends. Cancelling or resuming does not restart or extend the trial; continuing after it ends requires a paid checkout.

11. Trials, Pricing Changes, and Failed Payments

We may offer trials, promotional access, discounts, launch pricing, lock-in pricing, or credits at our discretion and may modify or end them on a prospective basis at any time. Unless expressly stated otherwise, trials and promotions have no cash value and are non-transferable.

We may change pricing, plan structure, or feature availability at any time on a prospective basis. If required by law, we will provide advance notice before a pricing change affects your renewal.

A "lock-in" or launch price applies only to the specific subscription product and conditions presented at checkout. It may end if you cancel, switch products, lose billing eligibility, fail payment, or otherwise stop maintaining the qualifying subscription.

If a payment is declined, reversed, or remains unpaid, we may suspend or downgrade your access, retry the charge, and recover reasonable collection costs where permitted by law.

12. Feedback and Customer Content

You retain ownership of content, data, and materials you submit to the service ("Customer Content"). You grant us a non-exclusive, worldwide, limited license to host, process, transmit, and use Customer Content as necessary to provide, secure, and improve Xholic.

Customer Content includes reply refinement instructions, custom reply rules, drafts, edits, feedback text, images, videos, image descriptions, and other materials you enter or submit through the Services. Refinement instructions and uploaded media are processed to provide the requested features and remain subject to our Privacy Policy.

When an account owner accepts a connection, the owner directs Xholic to make Customer Content and workspace controls available to the authorized connected user as needed to provide the connected-account feature. That authorization does not transfer ownership of Customer Content to the connected user.

If you provide suggestions, ideas, or feedback about Xholic, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation.

Thumbs up, thumbs down, reason selections, optional custom text, selected suggestions, user edits and final replies, and associated public engagement performance may be product-personalization signals. We use them to improve your reply suggestions and taste memory. They are not public testimonials, ratings, endorsements, or Chrome Web Store reviews.

13. AI-Generated Content

Xholic uses AI and machine-learning models, including third-party large language model providers, to generate reply suggestions, content recommendations, and engagement insights. AI-generated content is provided for informational purposes and your review only.

AI outputs may be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing, editing, and approving any content before posting it on 𝕏 or any other platform. Xholic does not guarantee the accuracy, quality, or suitability of AI-generated suggestions.

Suggestions produced from a refinement instruction remain AI-generated content. A refinement instruction does not guarantee that the revised suggestions will satisfy every request or produce any particular engagement, audience, revenue, or business outcome.

14. Disclaimer of Warranties

Xholic is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the service will be uninterrupted, error-free, secure, or that it will achieve any particular growth, engagement, audience, revenue, or business outcome.

15. Limitation of Liability

To the fullest extent permitted by law, Xholic will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill.

To the fullest extent permitted by law, Xholic's aggregate liability arising out of or related to the service or these Terms will not exceed the greater of the amounts you paid us for the service during the three months before the event giving rise to the claim or USD $100.

16. Indemnity

You will defend, indemnify, and hold harmless Xholic and its affiliates, officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to your use of the service, your Customer Content, your violation of these Terms, or your violation of applicable law or third-party rights.

17. Suspension and Termination

We may suspend or terminate access if you violate these Terms or if necessary to protect service integrity, users, or legal compliance.

We may also suspend or limit access for non-payment, suspected fraud, security issues, excessive abuse, or legal risk. Upon termination, your right to use the service ends immediately, but provisions that by their nature should survive will remain in effect.

18. Governing Law

These Terms are governed by the laws applicable to the jurisdiction of Xholic’s primary operating entity, unless otherwise required by local law.

19. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. By continuing to use Xholic after the updated Terms become effective, you agree to the revised Terms.

20. Contact

For questions about these Terms, contact[email protected].

Please review our Privacy Policy.